August 2018
Product: Madden NFL 19
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? 1
Date/time issue occurred 1
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug 1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1
What happens when the bug occurs? 1
What do you expect to see? 1
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Product: Madden NFL 19
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? biigd008
Date/time issue occurred 8-8-2018/11:45pm est
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug When trying to finish the tenth diamond challenge against the Dolphins, the game cycles through all the load screens, forcing me to dashboard. I can play other challenges but not this one.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try playing Dolphins in diamond solo challenges.
What happens when the bug occurs? Infinite load screens
What do you expect to see? The game to start
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
August 2018
That seems to happen to a lot people wth PS4 or Xbox.
You can also try to contact the EA Helpdesk also:
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
But I think it is actually a typical release bug thingy it suffers and the developers are already working on it to fix it.