Re: I keep getting logged off of Madden is it the EA servers or my Xbox

by MrMisterHarris
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Original Post

Re: I keep getting logged off of Madden is it the EA servers or my Xbox

★★ Novice

Trust me, yes.

 

I've powered off, back on, restarted, closed the game, opened the game, updated the game, literally everything I can to fix the issue.

 

The fact is Madden NFL 22 on PS5 has connectivity bugs in the game.

 

I don't have this issue with any other game on my PS5.

Message 11 of 15 (907 Views)

Re: I keep getting logged off of Madden is it the EA servers or my Xbox

Community Manager

@mdelaet 

 

I'd like you to follow these steps exactly: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if this makes a difference or not.

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Message 12 of 15 (900 Views)

Re: I keep getting logged off of Madden is it the EA servers or my Xbox

★★ Novice

I just tried this and am still getting disconnected.

Message 13 of 15 (896 Views)

Re: I keep getting logged off of Madden is it the EA servers or my Xbox

Community Manager

@mdelaet 

 

Thanks for trying that. Next, I'd like you to use alternate DNS settings with the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

Aljo.png
Message 14 of 15 (890 Views)

Re: I keep getting logged off of Madden is it the EA servers or my Xbox

★★ Novice

I had this problem since the release of Madden and it never got better. Had the problem on PS4 and again on PS5. I don't know if I can play Madden 23, I've lost countless franchise modes from crashing and time from being signed out over and over.

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