Ok, so EA called me back like an hr and a half after I gave them my number. Not complaining about that, as that is what they said it would be...However, when I tried to log onto the game, the EA servers were down. So the EA help couldnt help. I explained to Peter that it was a glitch and others seemed to have the problem and that it was remedeed by giving out another welcome pack, and I believe he understood the problem. BUT....He forwarded me on to the next group (who I guess handles the packs?).. There I sat on hold for like a half an hr. Needless to say, I hung up. This is so not worth my time, but now Im frustrated and would like to complain or maybe just get a refund if they cannot help. They said they had 24 help, but I dont believe so. Servers did go back on eventually, but my glitch remains.
