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Freezes upon trying to play a game with a specific profile.

by Kkeazy03
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Freezes upon trying to play a game with a specific profile.

★★★★★ Newbie

Product: Madden 17
Platform:Microsoft XBOX One
Summarize your bug Freezes whenever I try to start a game, no matter what the mode this problem persists. If I change to a different profile I can play but this profile freezes everytime I start a game. This is problematic because of money spent on MUT and Franchises I have 5+ years in.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Sign into my profile and try to play a game.
What happens when the bug occurs? Whole game Freezes
What do you expect to see? I expect to be able to play a game.
If your game crashed, about how many minutes were you playing before it crashed? 0
What is your gamertag/PSN ID? Pooks131
Date/time issue occurred December 1st Onwards
Did this issue happen in Connected Franchise Mode? No

Would Like an answer. 

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