So I was able to fix this by calling EA Support and having them merge accounts.
From what I was told, the issue stems from their system deleting accounts due to inactivity, which is really stupid since I don't play EA games ALL of the time. Hell, I don't think I remember when was the last time I played an EA game. The way they fix it is that they grab your inactive account and they merge it with the current "active" account from the site. I'm not sure why these accounts are different, but once they are merged you get all of the stuff back but you are unable to do this again, which shouldn't be a problem, really.
I just hope they take out this inactivity deletion thing. EA is not a developer/publisher that owns the world nor not all of their games are that good to keep us playing over and over. I don't play any sports games and I refuse to give into these yearly releases of games. This inactivity thing is complete BS and should be removed.
