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Cant sign in to account and cant play ANYTHING

by josman2323
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Cant sign in to account and cant play ANYTHING

★★ Newbie

When I start the game (after the press button screen)...it asks me to sign in to my EA Account...but the email it gives me does not exist...it gives me a @outlook address but i have a gmail account...so now the i can not play any game mode...because when i press A to enter a game mode it pops up the sign in screen and asks for the password on the outlook email...I have tried uninstalling the game and reinstalling...but still it gives the same pop up with the same outlook email.

 

Please can anyone help?

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Re: Cant sign in to account and cant play ANYTHING

Community Manager

@josman2323

 

You can use the following info to change some of your EA account details, including your email address:

 

https://help.ea.com/en-us/help/account/how-to-change-your-origin-id


If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

Thanks.

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Re: Cant sign in to account and cant play ANYTHING

★★★ Newbie
if this problem isn't resolved I will drop pogo....this is totally riduclous that ea has to keep changing things...my pw wont work and I made another one and it wont work.....if this problem or im gone
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Re: Cant sign in to account and cant play ANYTHING

[ Edited ]
★★ Newbie

Can't use email that they want need to delete [Email Removed - CM] so i can Sign in 

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Re: Cant sign in to account and cant play ANYTHING

Community Manager

@Sam-Goody-33 


Do not post personal account information to maintain strong account security. If you cannot access the email address currently registered to your EA account please fill out the account recovery form below and our Live-Support will contact you shortly.


Account Recovery Form

http://bit.ly/EA_Account_Recovery



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