Cannot Connect to Servers to Play Madden 17

[EA_Aljo]

@BareassBabooN 

I'm very sorry, but I don't have an update on this. I really don't know when that will happen, but should I hear back, I'll update this thread.

[FTPS13GSOLD13R]

I'm also experiencing the same issues 

Any solutions found ????

[BareassBabooN]

I'm starting to feel like EA is just going to make an announcement in a month that Madden 17 is no longer supported.

[HBKalEl]

Also have not been able to load my Connected Franchise for 3 weeks. I'm on Xbox One.

Get an error when continuing that says EA servers are not available at this time. If I try to load from the cloud option, it freezes on loading message.

[BareassBabooN]

@EA_Aljo Do you have any update at all? Is Madden 17 no longer being supported? I wish EA would just come out and tell us if that's the case.

[Joeiverson]

Do you have any news?

As per your website (https://help.ea.com/ca/madden/madden-2017/) server status is DOWN.

How can be? Server is down and EA staff it is not sure?

[EA_Blueberry]

@Joeiverson 

Madden NFL 17 servers are still available and we're having some difficulties identifying what's causing this for these small impacted amount of players. If I may ask, do you have any router extenders in your household?

I'm under the impression connection to the servers doesn't work on a different Gamertag as well?

Do you use a custom Gamertag pic for your Xbox profile?

[Joeiverson]

Thank you for your answer and for your tips.

Currently I am playing on a PlayStation 4.

In my network nothing has changed since the last 12 months (same ISP, connection, cable, etc.) Also I am able to play any other game online, except Madden.

EA has probably "shut down" the servers to force people to buy madden 2021 (which is not very popular among users).

[EA_Blueberry]

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@Joeiverson wrote:

EA has probably "shut down" the servers to force people to buy madden 2021 (which is not very popular among users).

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There are currently players online, so servers haven't been shut down. A list of what online services for games that have been shut down can be found here: https://www.ea.com/service-updates

Do you happen to have an EA Play membership? I'm wondering if you're able to connect to other Madden titles to narrow down if it's specific to Madden 17.

[Joeiverson]

As I wrote I am playing on a ps4.

As mentioned, regarding the connection or subscriptions, nothing has changed on my part.

About subscriptions: I have this EA account that I signed up with in the game. The only other Madden Titles I got it is Madden 15, should I try that one?