January 2017
Solved! Go to Solution.
September 2019
I know this is a little late but were you able to reconnect? A power cycle with the console and modem/router can help repair errors like that. (unplug the modem/router for 5 minutes)
Reboot the power to the modem/router
PS4:
Power Cycle
Xbox One:
Power Cycle the Console
Important Be sure to wait 10 seconds. This step resets the power supply.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
January 2017
September 2019
Cant play either it say error
September 2019
Hadn't played in 2-3 days
September 2019
I know this is a little late but were you able to reconnect? A power cycle with the console and modem/router can help repair errors like that. (unplug the modem/router for 5 minutes)
Reboot the power to the modem/router
PS4:
Power Cycle
Xbox One:
Power Cycle the Console
Important Be sure to wait 10 seconds. This step resets the power supply.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
November 2020
My internet is fine and I’ve tried everything even unplugging the console and it still won’t work
November 2020
Please contact an EA Advisor immediately so we can get you into the game right away. They will be able to help troubleshoot any connection or account related issues. Since you've done everything, we may need to dive a little deeper with advanced troubelshooting.
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
https://help.ea.com/en/contact-us/
January 2021
I have done every troubleshoot you can do and yet ultimate team still won't load!! Fix it please ea.
January 2021 - last edited January 2021
Hey, @darkgoth77
I'm going to close this thread since it's from 2017. If you still can't connect please create a new post under the correct Madden board via the link below. Please let us know what steps you've done and what platform you're playing on so we can get you helped out.
https://answers.ea.com/t5/Madden-NFL-21/ct-p/madden-nfl-21-en