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by jajajajajajaja4
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Account

★ Newbie

I had some trouble verifying my identity as emails from yourself wasn’t coming through in my emails so I am planing on taking the activation thing down but I need to verify my identity again and I need a code 

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Re: Account

Community Manager

Hi, @jajajajajajaja4 

 

Were you able to verify your account to get into Madden? Sometimes the emails are sent to the junk/spam/promotion folder by the email providers so it's worth double-checking there.

It's unfortunate you were having some trouble getting into the game. If you still need help please contact our Support team so they can make sure you receive those email or assist in updating account details for you.

Contact an EA Advisor here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/



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Re: Account

Community Manager

Hi, @jajajajajajaja4 

 

Were you able to verify your account to get into Madden? Sometimes the emails are sent to the junk/spam/promotion folder by the email providers so it's worth double-checking there.

It's unfortunate you were having some trouble getting into the game. If you still need help please contact our Support team so they can make sure you receive those email or assist in updating account details for you.

Contact an EA Advisor here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/



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Message 2 of 2 (343 Views)
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