please ea help

[t3nderchick3n]

after champs last night i bought mid kenny dalglish 90 rated and fut hero david ginola at 10:45 i loaded off after playing half a game to test them out at 10:57 i’ve loaded on this morning and mid kenny dalglish is missing from my account he isn’t in my club transfer list or quicksell recovery and he’s 125k so please ea can i either have the money to buy him back or can you give me him back 

[EA_Solaire · Accepted solution]

Hi there @t3nderchick3n,

For any missing content like this, you'd want to reach out to the live support team so they can review your account and see what's happened. Here on AHQ, we don't have access to your account details to take a look with you. 

You can reach out to live support on the help site here, or you can contact the team via Twitter or Facebook for help if you prefer. 

[EA_Solaire · Accepted solution]

Hi there @t3nderchick3n,

For any missing content like this, you'd want to reach out to the live support team so they can review your account and see what's happened. Here on AHQ, we don't have access to your account details to take a look with you. 

You can reach out to live support on the help site here, or you can contact the team via Twitter or Facebook for help if you prefer. 

[t3nderchick3n]

ok i’ve used facebook will it be sorted there?

[EA_Solaire]

@t3nderchick3n 

Yep! The support team on Facebook will have access to your account details, they can take a look and let you know what's happened with your player. 

[t3nderchick3n]

ok thanks how long will they take to reply?