my account has been locked

by sahad125
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Original Post

my account has been locked

★★★ Newbie
Message 1 of 5 (189 Views)

Re: my account has been locked

★★★ Newbie
 
Message 2 of 5 (183 Views)

Re: my account has been locked

[ Edited ]
Hero (Retired)

You don't need to bump your thread within a minute of posting it. As for your question you might try to reset your security question and see if that helps. To do this, go here and follow the provided instructions:
http://help.ea.com/en/article/how-to-reset-your-secret-question-in-fifa-ultimate-team/

After you do that, try to log in again. If you are still unable to login, contact an in-game EA advisor at http://help.ea.com

Message 3 of 5 (177 Views)

Re: my account has been locked

★ Novice
My account is locked too. It is locked because I didn't have time to see the verification code at that moment but when I came back home after a few hours it doesn't login. These links didn't help me at all
Message 4 of 5 (160 Views)

Re: my account has been locked

Hero (Retired)

@NUFW45 @sahad125 For help with this please contact EA/Origin customer support for assistance. This isn't an issue we will be able to fix here on Answer HQ.

 

You can contact a game adviser at any time using this following link at the EA Help Contact Us page. If you need more instructions on how to contact EA, click the following article link on How to Contact EA Help.

Message 5 of 5 (146 Views)