Your fut account is currently locked fifa 16 ps4 name

[GentelRumbel]

I got my password my email all i need for my origin's account the gmail acc and still cant connect to my ea account because it has been locked and i'm on a new device so i need to change the security answer i did that but but the game still saying that my acc is locked

[EA_Kristi · Accepted solution]

@GentelRumbel Please contact an Advisor and after verifying your account ownership they should be able to help with unlocking the account:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Let us know if you run into any trouble with this!

[EA_Kristi · Accepted solution]

@GentelRumbel Please contact an Advisor and after verifying your account ownership they should be able to help with unlocking the account:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Let us know if you run into any trouble with this!