Re: PSN Account Linked to Unknown EA Account

by harrydstanton1
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Original Post

Re: PSN Account Linked to Unknown EA Account

Community Manager

I'm sorry if you were misinformed @harrydstanton1.

 

If our account recovery team have told you that they will be unable to grant you access to the account in question then there is nothing that can be done to change this. The best thing to do is put together as much information as possible in order to try and verify ownership of the account. 

Darko

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Message 11 of 40 (3,185 Views)
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Re: PSN Account Linked to Unknown EA Account

★★ Apprentice

I'm not trying to take ownership of an account.

 

Are you not even reading the query!!!

 

This is the worst experience I've ever had. People at EA are unable to read a query.  This is shocking

Message 12 of 40 (3,179 Views)

Re: PSN Account Linked to Unknown EA Account

★★ Apprentice

I need to unlink MY PSN account you YOUR made up EA account! 

 

YOUR EA account is nothing to do with me and I do not want access to it.

 

UNLINK

 

Not 

 

Access 

 

Paul

Message 13 of 40 (3,178 Views)

Re: PSN Account Linked to Unknown EA Account

Community Manager

Hey @harrydstanton1 if your Gamertag is linked to an EA account then this means that you would have linked or it or else someone with access to the email and password attached to your Gamertag linked it. As such, the only way it can be unlinked is by the account owner.


Darko

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Message 14 of 40 (3,176 Views)
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Re: PSN Account Linked to Unknown EA Account

★★ Apprentice

And I don't know who that owner is. So what can I do

Message 15 of 40 (3,173 Views)

Re: PSN Account Linked to Unknown EA Account

★★ Apprentice

HI

 

Can you confirm that because I don't know what EA account my PSN is linked to there is NOTHING EA can do for me therefore I can not play EA games.

 

Paul

Message 16 of 40 (3,151 Views)

Re: PSN Account Linked to Unknown EA Account

★★ Apprentice

HI

 

Can you confirm that because I don't know what EA account my PSN is linked to there is NOTHING EA can do for me therefore I can not play EA games.

 

Paul

Message 17 of 40 (3,143 Views)

Re: PSN Account Linked to Unknown EA Account

★★ Apprentice

HI

 

Can you confirm that because I don't know what EA account my PSN is linked to there is NOTHING EA can do for me therefore I can not play EA games.

 

I just want confirmation that you won't confirm where my data is being shared, or let me control my data  so i can report it as such to GDPR.

 

Paul

Message 18 of 40 (3,142 Views)

Re: PSN Account Linked to Unknown EA Account

★★ Apprentice

Answer?

Message 19 of 40 (3,112 Views)

Re: PSN Account Linked to Unknown EA Account

★★★ Newbie

I have tried to sign into ea sports on my son's PS4 but it shows me an email address in Mali and I am in the UK and cannot change it

Message 20 of 40 (3,066 Views)