My oppenent left but ı didnt win

[furuncumehmett]

Product: FIFA 19
Platform:Sony Playstation 4
What is your gamertag/PSN ID? mehmetfuruncu
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 06/13/2019
What time did you see the bug? (HH:MM AM/PM) 8.59 PM
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? my opponent left the game but I didn't win for 10 minutes
What happens when the bug occurs? Waiting for the win to come at pause mod but do not stop
What should be happening instead? I want to connect online destege

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Please EA Company help me, 

when ı winning 5-1, my oppenent left the game but ı didnt win game