May 2019
Dear EA, Fifa, Fifa Community,
I am very sad at the moment. I have been playing fifa since 2014 and I don't understand what happened today. Yesterday I had a team worth 5+ million coins. Today morning when I woke up, I realized that I had 500k coins and 4 of my very expensive players were missing: Pele (95), Arthur (90), Ousmane Dembele (88) and 89 IF Jordi Alba. I am very confused and sad right now. I hope that I can either get my 2.6 million coins back or my players put back into my team. Thanks in advance
Solved! Go to Solution.
May 2019
@Abdomootaz77 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us, we can't assist with this type of issue via AHQ.
May 2019
I have moved your post from the German to the English section of the boards.
~Demz
May 2019
Thank you. My bad
May 2019
@Abdomootaz77 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us, we can't assist with this type of issue via AHQ.
June 2019
Dear sir/madam,
I am encountering a similar problem. My prime moments Laurent Blanc and Robert pries are missing. After going through the link and filling in all the necessary fields, I am brought to a page that is pretty much a dead end. The only option on the page is for people who are missing fut draft tokens. I have inquired with your Facebook messenger support many times and after following their various instructions I am still unable to access this live chat that they told me to contact. Is there any way I can be linked directly to the chat room or be given any other means to contact support?
March 2021
I do too I was doing my packs and I tried to do swap and all of a sudden 4 to 6 players gone
March 2021
can I talk to someone from ea does they have a number to call or something because there is no one out here in this community to help
March 2021
Hi there, @dramaking1994.
For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
Also, please keep the following rule in mind -
This thread is being locked.