Lost 3 players

[EK9797]

I play on xbox one, i was making a concept squad and removed ramos, Busquets and coutinho from my concept squad, although i had them in my real squad too, and when i went back to my normal squad they werent there? Theyre not on my transfer list, theyre not in my club and not in my squad i dont know where to find them???? Help pls

[EA_Darko · Accepted solution]

Hey @EK9797 can you check your unassigned pile to see if the items are there?

Could it have been a case that you accidentally discarded or submitted them to an SBC?

If you cannot find the items and are sure that you have not submitted, discarded or listed them then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

Hey @EK9797 can you check your unassigned pile to see if the items are there?

Could it have been a case that you accidentally discarded or submitted them to an SBC?

If you cannot find the items and are sure that you have not submitted, discarded or listed them then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko