July 2019
How can i live chat with an ea operator to help me? I have a problem i neet to talk with someone to get fixed. It wont let me live chat, but only take a live call, but cost money when i am from norway
Solved! Go to Solution.
July 2019
Sorry to hear that you are having issues @jorven321.
Can you ensure that you are following these steps exactly when trying to contact support:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is +44 203 0141818 and is available 9AM-9PM GMT, Monday through Saturday.
Let me know how you get on.
Darko
July 2019 - last edited July 2019
If Live chat option is available depends on:
- language or Country selected (try select eng, usa);
- time of the day, keep in mind european & american working hours;
- problem & tittle (try select technical problem & some latest tittle, e.g. Anthem).
Don't worry. EA agents/advisers are not angry if you (intentionality) select wrong options (mentioned above).
July 2019
Sorry to hear that you are having issues @jorven321.
Can you ensure that you are following these steps exactly when trying to contact support:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is +44 203 0141818 and is available 9AM-9PM GMT, Monday through Saturday.
Let me know how you get on.
Darko
April 2021
April 2021
Hey @Atharva_uh, please do not bump older threads like this one.
If you have a case open with our live support team then the best thing to do is to wait for them to respond.
Darko