In wc mode i dont get any packs after group stage

[tolioslalos]

Product: FIFA 18
Platform:Sony Playstation 4
What is your gamertag/PSN ID? tolioslalos
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Online Seasons
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 13/6/2018
What time did you see the bug? (HH:MM AM/PM) Any time
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You have to go through the group stages online in wc mode
What happens when the bug occurs? I don't get the packs which I should get
What should be happening instead? I should be getting 1 world cup premium world cup and 1500 coins

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[EA_Barry · Accepted solution]

@tolioslalos

Please make contact with an EA Game Advisor so we can look into this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[EA_Barry · Accepted solution]

@tolioslalos

Please make contact with an EA Game Advisor so we can look into this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.