In game lagging

[Rodey1996]

Product: FIFA 19
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Tarik0rodey
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/27/2019
What time did you see the bug? (HH:MM AM/PM) 7:00PM
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look into your servers
What happens when the bug occurs? My game will freeze/lag for a few seconds , but doesn't seem to have an affect on my opponents.
What should be happening instead? Not lagging

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Everytime i go into a online game in Fifa Ultimate Team, i experience mulitiple lags. These happen all the time and never effect the opponent. This makes me lose every game as i have very limited control and ruins the whole gaming experience on FiFa

[EA_Darko · Accepted solution]

Hey @Rodey1996 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

Darko

[EA_Darko · Accepted solution]

Hey @Rodey1996 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

Darko