[INFO REQUEST] Disconnect and credited with a loss while playing a match

[smokinghenk]

Yesterday i was starting a game. When the x box stay still i logged off the x box. When i just started ultimate team they have sent me a message. In the message stood that i would got les coints in the next matches. How could this be ? And what to do what to do

[Swordsman_Of_Era]

What mode were you playing in (online/offline seasons, online/offline tournaments)?
FUT online seasons
Were you also disconnected from the EASFC server?
Yes
Are you connected to the internet wirelessly?
Yes
What was happening when you disconnected?
Returned to fifa menu
After the disconnect, were you completely kicked out of FUT as well?
Yes
After the disconnect, were you still connected to the EA servers?
Yes
Did you receive a DNF (Did Not Finish)?
Yes
Account name
Prahlads_Elite
Platform
PS3
What time/date and time zone did it happen?
3:15pm South Australian time 1 February several times

[Swordsman_Of_Era]

What mode were you playing in (online/offline seasons, online/offline tournaments)?
FUT online seasons
Were you also disconnected from the EASFC server?
Yes
Are you connected to the internet wirelessly?
Yes
What was happening when you disconnected?
Returned to fifa menu
After the disconnect, were you completely kicked out of FUT as well?
Yes
After the disconnect, were you still connected to the EA servers?
Yes
Did you receive a DNF (Did Not Finish)?
Yes
Account name
Prahlads_Elite
Platform
PS3
What time/date and time zone did it happen?
3:15pm South Australian time 1 February several times

[FartingPenguin2]

• What mode were you playing in (online/offline seasons, online/offline tournaments)?

Online Fifa Seasons

• Were you also disconnected from the EASFC server?

YES

• Are you connected to the internet wirelessly?

YES

• What was happening when you disconnected?

A REALLY INTENSE MATCH WITHOUT LAG

• After the disconnect, were you completely kicked out of FUT as well?

I WAS ON SEASONS

• After the disconnect, were you still connected to the EA servers?

YES

• Did you receive a DNF (Did Not Finish)?

YES

• Account name

FARTINGPENGUIN2

• Platform

XBOX ONE

• What time/date and time zone did it happen?

EVERY TIME I PLAY DURING THE AFTERNOON IN SHANGHAI

[huynhtn]

• What mode were you playing in (online/offline seasons, online/offline tournaments)? FUT Season... I was staying in the division if I won... so pissed atm...
  
• Were you also disconnected from the EASFC server? Yes
  
• Are you connected to the internet wirelessly? Yes
  
• What was happening when you disconnected? The stupid replays of the match...
  
• After the disconnect, were you completely kicked out of FUT as well? Yes
  
• After the disconnect, were you still connected to the EA servers? No.
  
• Did you receive a DNF (Did Not Finish)? Yes.
  
• Account name Trjds
  
• Platform Xbox One
  
• What time/date and time zone did it happen? +2 (Finland) around 11:30 midday
  

[blackmagic014]

What mode were you playing in (online/offline seasons, online/offline tournaments)? ONLINE SEASONS
Were you also disconnected from the EASFC server? NO
Are you connected to the internet wirelessly? YES
What was happening when you disconnected? CLICKING NEXT AFTER WINNING A GAME
After the disconnect, were you completely kicked out of FUT as well? YES
After the disconnect, were you still connected to the EA servers? YES
Did you receive a DNF (Did Not Finish)? YES ITS NO FAIR
Account name BLACKMAGIC014
Platform XBOX ONE
What time/date and time zone did it happen? 4:00AM MST 1/31/15

[SteMcVeigh89]

What mode were you playing in (online/offline seasons, online/offline tournaments)?

Happens in FUT online

• Were you also disconnected from the EASFC server?
• YES
• Are you connected to the internet wirelessly?
• YES
• What was happening when you disconnected?
• It kstopped the match and said the EA server is unavailable
• After the disconnect, were you completely kicked out of FUT as well?
• YES
• After the disconnect, were you still connected to the EA servers?
• NO
• Did you receive a DNF (Did Not Finish)?
• YES, It's happened twice in the past 12 hours 
• Account name
• Eagle_Eye_Ste
• Platform
• Playstation 3
• What time/date and time zone did it happen?
• 2am on the 01/02/2015 and 1pm 01/02/2015

[player55sbqrt4]

Playing Online Season, and when i finished the game and i shows hot much coins i got it just stops for a secound and return to main menu, then i log in again and it says did not finish (DNF).. it has happend three times now, two of them a long time ago, and now as i tried again it still happends.. just won an intense match 4-3.. Im pretty tired of it now and so badly want it fixed..

I am connected wirelessly, kick off FUT completely, still connected to the EA Servers tho and got a DNF..

Name: AmtzieV2

Platform: Xbox One

Date: 01.02.2015 2PM

In advance, thank you!

[jokertutu20]

• What mode were you playing in (online/offline seasons, online/offline tournaments)?

Fut Online Season

• Were you also disconnected from the EASFC server?

No

• Are you connected to the internet wirelessly?

No

• What was happening when you disconnected?

Calculate ending credits after a game.

• After the disconnect, were you completely kicked out of FUT as well?

Yes

• After the disconnect, were you still connected to the EA servers?

Yes

• Did you receive a DNF (Did Not Finish)?

I'm not sure but no

• Account name

Fut : ElsaFC

Xbox Live : JokerTutu

• Platform

Xbox One

• What time/date and time zone did it happen?

 France GMT +1 : Since Saturday, randomly during the day (approx. 1/2 game)

[s1l3nth4rb1ng3r]

Yes its called your laggy servers and pathetic excuse for network engineers and developers who can't code worth **bleep**. This has happened to me 4 times after i won the match and was going back to the lobby and 5 to 6 times in the middle of a match.... Yes I got a **bleep** DNF every time. I call Your support and someone gives instructions that ive done the first two times it happened and guess what? They don't work. Your servers should be keeping track of the match every X number of seconds so it can determine the winner instead of awarding the winner with a loss and only checking the match result at the end of the match. I am hard wired in, there is nothing wrong with my network.