I did not receive fifa points on web app.

[Bankss1367]

I did not receive Fifa points on the web app. 

[EA_Barry · Accepted solution]

@Bankss1367 

If your points are not available a full 24hrs after the transaction, you can contact us as below for help, thanks.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[EA_Barry · Accepted solution]

@Bankss1367 

If your points are not available a full 24hrs after the transaction, you can contact us as below for help, thanks.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.