Seriously, does EA even care of its customers or just takes their money?
Game is up for 4 months, this topic has 14 pages, and i'm sure there are much more topics about this issue, and we didn't yet "won" an answer from EA "Support Team".
Player Career is my favorite FIFA mode, and I can't understand how am I valued less than UT players. Cuz every bug in UT is fixed very soon.
EDIT:
Spoken to them in chat. I don't know if they're bluffing or not, but the advisor I've spoken to said it'll be fixed soon to this month's end. Don't know tho how much we can count on this from our past experience.
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info: You are now ready to chat with Advisor.
Advisor: Thanks for contacting EA Customer Experience, my name is Advisor. How may I assist you today?
you: Hello
you: First of all i'm sorry in advance, my english isn't perfect
Advisor: Hi there. No problem. I will help you with your issue. Please tell me about it.
you: I wanted to inform you of a bug in the Player Career Mode.
you: Actually, I wanted to know what's going on with this issue, since we (the players) have contacted you few times and we have gotten answers like "it will be fixed". Would be glad if you could take a glance into this topic:http://answers.ea.com/t5/FIFA-15/FIFA-15-Player-Career-International-Tournament-Problem/td-p/3734023
Advisor: I understand your issue is that your News feed says that your player was selected but couldn't play a game in the 2018 WC. Am I right?
you: Yes
Advisor: We are aware about the issue wherein players are facing this issue. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible.
Advisor: I understand that this may not be the answer you are looking for but please be assured that this will be fixed soon.
you: And seriously, I know EA is not earning any extra money from this offline mode, but I've been playing FIFA since 2008, and I spend quite much time on this mode, and it is really disappointing to see that none is giving us straight answers or just more than "we are aware and it will be fixed", no offence of course, I dont blame you specifically
Advisor: I understand your issue. And I am forwarding this issue to the highest level so that this is fixed as soon as possible. I will do everything from my end so that you are able to play the game without any problem.
you: Last question, can you check what's going on with it? I mean, a guess of how much time till we can enjoy winning a World Cup?
Advisor: I cannot provide you with a time frame as the update will be released by the studio. But I guess it will be somewhere near later this month end.
you: I understand. Thank you very much for your patience, and these answers are much better. Have a good day.
Advisor: I hope that I was able to help you. Can I assist you with anything else today?
you: No. That was everything I wanted. Thank you very much again, and have a nice day.
Advisor: If you are cleared with all your doubts while I'm here, you may click to " END CHAT" Tab on your Chat window to end this chat session successfully.
you: Alright, bye bye
Advisor: Thank you for contacting Electronic Arts and chatting with me. I appreciate your time. Have a nice day.
