Re: FIFA 15 Crash

by EA_Echo
Reply

Original Post

FIFA 15 Crash

★★★ Newbie

The game randomly crashes when i am playing a match.

It will suddenly pop up an error saying "FIFA15 has stopped working".
This is the additional information about the error

 

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    fifa15.exe
  Application Version:    1.0.0.0
  Application Timestamp:    5411464d
  Fault Module Name:    nvwgf2umx.dll
  Fault Module Version:    9.18.13.2018
  Fault Module Timestamp:    518fe665
  Exception Code:    c0000005
  Exception Offset:    0000000000356b4a
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1033
  Additional Information 1:    d307
  Additional Information 2:    d30729039ab19b70368fd4df4b189485
  Additional Information 3:    d698
  Additional Information 4:    d698cd18c6872aaea73a4b1d52ecd7f0

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

 

 

Any help would be appreciated.

Thanks

Message 1 of 11 (7,720 Views)

Re: FIFA 15 Crash

★★★★★ Novice

Hello,

 

Could you please provide the following information:

 

Are you running the game on a PC?

 

Does it only happen when your are in a match?

 

What's the origin ID you are using and when was the last time that this happened?

 

Thanks!

 

 

Message 2 of 11 (7,632 Views)

Re: FIFA 15 Crash

[ Edited ]
★ Novice

Hello Im getting the exact same Error:

 

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: fifa15.exe
Anwendungsversion: 1.0.0.0
Anwendungszeitstempel: 5411464d
Fehlermodulname: nvwgf2umx.dll
Fehlermodulversion: 9.18.13.2680
Fehlermodulzeitstempel: 5211111a
Ausnahmecode: c0000005
Ausnahmeoffset: 000000000038c1da
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: d307
Zusatzinformation 2: d30729039ab19b70368fd4df4b189485
Zusatzinformation 3: dab1
Zusatzinformation 4: dab1b9af17349a0eb58f3fdeac6a73e1

Lesen Sie unsere Datenschutzbestimmungen online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407

Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txt

 

 

 

Im running the game on PC (Windows 7).

 

It only happens during games (at least till now).

I couldnt finish a game yet, i just randomly crashes (so not consistent in the beginning of a match or smth)

 

My Origin ID is: MonkeyDIvo

 

The last time it happend was 10 mins ago (01:34 CET)

 

Thanks for the help in advance Wink

Message 3 of 11 (7,597 Views)

Re: FIFA 15 Crash

Community Manager (retired)

Hey guys, 

 

Please see the thread here, although it's about Battlefield these steps should still work with FIFA. 

 

Thanks 

 

EAGuy 

---------------
Please make sure to Accept Solutions and give XP when someone has provided you with assistance.

I don't respond to Help Requests sent via Private Message.
Message 4 of 11 (7,586 Views)

Re: FIFA 15 Crash

★ Novice

Well after using the CCleaner as mentioned in the other thread i had my first 2 games without a crash.

 

So for me this is fixed.

 

Thx for the fast answer Wink

Message 5 of 11 (7,570 Views)

Re: FIFA 15 Crash

★★ Novice

ye i had the same problem but i think u didnt fix it same as i am cuz u played only 2 game.  FIFA getting crashed after 4 gamez and in each subsequent.

Message 6 of 11 (6,936 Views)

Re: FIFA 15 Crash

★★ Novice

I also have same issue

Sorry, this is on chinese but the meaning also same on the problem in here

 

問題簽章:
  問題事件名稱:    APPCRASH
  應用程式名稱:    fifa15.exe
  應用程式版本:    1.3.0.0
  應用程式時間戳記:    543806b6
  錯誤模組名稱:    fifa15.exe
  錯誤模組版本:    1.3.0.0
  錯誤模組時間戳記:    543806b6
  例外狀況代碼:    c0000005
  例外狀況位移:    0000000003e0aa94
  作業系統版本:    6.1.7601.2.1.0.256.1
  地區設定識別碼:    3076
  其他資訊 1:    e472
  其他資訊 2:    e472ca7ddfdc58ed3f0d7168abb9c8d4
  其他資訊 3:    a124
  其他資訊 4:    a124683088b68ccbfd444c0311aa0805

Message 7 of 11 (6,704 Views)

Re: FIFA 15 Crash

[ Edited ]
★★★ Novice

I'm so f***in pissed now. I was playing FUT online match, I was winning and it was 80 minute of match. Then that stupid error appeared and game just crashed.

 

Podpis problemu:
  Nazwa zdarzenia problemu:    APPCRASH
  Nazwa aplikacji:    fifa15.exe
  Wersja aplikacji:    1.3.0.0
  Sygnatura czasowa aplikacji:    543806b6
  Nazwa modułu z błędem:    fifa15.exe
  Wersja modułu z błędem:    1.3.0.0
  Sygnatura czasowa modułu z błędem:    543806b6
  Kod wyjątku:    c0000005
  Przesunięcie wyjątku:    0000000004d5e386
  Wersja systemu operacyjnego:    6.1.7601.2.1.0.256.48
  Identyfikator ustawień regionalnych:    1045
  Dodatkowe informacje 1:    5333
  Dodatkowe informacje 2:    5333265a6f1237e6f7405f0d2bb20145
  Dodatkowe informacje 3:    ebc0
  Dodatkowe informacje 4:    ebc0b99910e1d74bd020be250255beec

Przeczytaj w trybie online nasze zasady zachowania poufności informacji:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0415

Jeśli zasady zachowania poufności informacji w trybie online nie są dostępne, przeczytaj nasze zasady zachowania poufności informacji w trybie offline:
  C:\Windows\system32\pl-PL\erofflps.txt

 

Ok, I understand that sometimes it may happen. But when I started game again and entered FUT mode, it said that I left match so it will decrase my DNF modifier. WHAT THE **bleep** IS WRONG WITH YOU EA? Why are you punishing me for your fault? It's ok to not count this match as my win, but for God sake, WHY IT'S TREATED AS MY LOSE?!

 

Ok, I tried to play another match to forget about this stupid nonsense. Won the game, match was finished and then, when it should show me amount of coins I won... it said that "EA servers cannot process your request at this moment, try again later". ARE YOU **bleep** JOKING? The game also counted this match as my DNF, WHAT THE **bleep** x2 ?!!? Again, your fault and I'm punished...

 

So instead of winning 2 matches, I "lose" them, lost a lot of my DNF modifier, lost the chance to win the league and lost all joy of playing FIFA.

 

Do something with it!!!

Message 8 of 11 (6,482 Views)

Re: FIFA 15 Crash

★★ Novice

same here random crash!

froze,black screen and crash!

 

i7 3770, 8gb ram and GTX 670 with latest driver!

Message 9 of 11 (6,140 Views)

Re: FIFA 15 Crash

★★★ Newbie

I also have this problem..

 

Podpis problemu:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: fifa15.exe
Wersja aplikacji: 1.4.0.0
Sygnatura czasowa aplikacji: 545d6637
Nazwa modułu z błędem: fifa15.exe
Wersja modułu z błędem: 1.4.0.0
Sygnatura czasowa modułu z błędem: 545d6637
Kod wyjątku: c0000005
Przesunięcie wyjątku: 0000000003244e73
Wersja systemu operacyjnego: 6.1.7600.2.0.0.768.3
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 2303
Dodatkowe informacje 2: 23030cb33784974fef9dd052e9caf91e
Dodatkowe informacje 3: 5d59
Dodatkowe informacje 4: 5d595256282c6bcf5e421f791894bea1

Message 10 of 11 (5,383 Views)