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Email from EA.e.ea???

by nichola35
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Email from EA.e.ea???

[ Edited ]
★★★ Newbie

Ive had lots of emails over night saying  new sign in on web, is this ligit? Have i been hacked? It came EA.e.ea

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Accepted Solution

Re: Email from EA.e.ea???

Community Manager

That is a legitimate EA email address @nichola35 so any emails sent from it would be from EA.


Darko

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Message 7 of 11 (57,134 Views)

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Re: Email from EA.e.ea???

★★ Pro

Hi,

 

As I know there are many phishers that trying to pretend to be EA. If it wants your personal info such as passwords, credit card information or gives a harmful link it’s a phisher and not EA. They will usually give a random site (can be like an EA-made site by similar name) and might trick you telling your account got hacked or you have # amonunt of viruses. EA will never ask for personal info and give harmful sites.

 

You should ignore and delete that mail without going to the sites the mail gives.

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Re: Email from EA.e.ea???

★★★ Newbie

thank you for your help 😊

Message 3 of 11 (57,159 Views)

Re: Email from EA.e.ea???

Community Manager

Hey @nichola35 can I ask  you what is the full email address that the message was sent from as it could very well be an EA email.

 

something at e.ea .com is would be a legitimate EA email.

 

Darko

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Re: Email from EA.e.ea???

★★★ Newbie
@EA_Darko [edit: email address removed]
Message 5 of 11 (57,141 Views)

Re: Email from EA.e.ea???

★★★ Newbie

It was EA @ e.ea .com

Message 6 of 11 (57,139 Views)

Re: Email from EA.e.ea???

Community Manager

That is a legitimate EA email address @nichola35 so any emails sent from it would be from EA.


Darko

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Message 7 of 11 (57,135 Views)

Re: Email from EA.e.ea???

★ Novice

I did get an email on my main account for moving coins , what I didn’t do! From [edit: email address removed] is that legit or not? They did say that I was gonna be market banned for this FIFA (FIFA 20). 😕 but I did check my account and I’m not banned at all, so I’m real confused , is it a scam, or did I just not get banned cuz I did nothing wrong? Or does it take some time before I’m actually market banned?

Message 8 of 11 (37,218 Views)

Re: Email from EA.e.ea???

★ Novice

EA @ e.ea.com

Message 9 of 11 (37,216 Views)

Re: Email from EA.e.ea???

Community Manager

You will need to speak to our Terms of Service team for any missing items @CA06887420.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

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