Email from EA.e.ea??? [ Edited ]

[nichola35]

Ive had lots of emails over night saying  new sign in on web, is this ligit? Have i been hacked? It came EA.e.ea

[EA_Darko · Accepted solution]

That is a legitimate EA email address @nichola35 so any emails sent from it would be from EA.

Darko

[Indigojack16]

Hi,

As I know there are many phishers that trying to pretend to be EA. If it wants your personal info such as passwords, credit card information or gives a harmful link it’s a phisher and not EA. They will usually give a random site (can be like an EA-made site by similar name) and might trick you telling your account got hacked or you have # amonunt of viruses. EA will never ask for personal info and give harmful sites.

You should ignore and delete that mail without going to the sites the mail gives.

[nichola35]

thank you for your help 😊

[EA_Darko]

Hey @nichola35 can I ask  you what is the full email address that the message was sent from as it could very well be an EA email.

something at e.ea .com is would be a legitimate EA email.

Darko

[nichola35]

@EA_Darko [edit: email address removed]

[nichola35]

It was EA @ e.ea .com

[EA_Darko · Accepted solution]

That is a legitimate EA email address @nichola35 so any emails sent from it would be from EA.

Darko

[CA06887420]

I did get an email on my main account for moving coins , what I didn’t do! From [edit: email address removed] is that legit or not? They did say that I was gonna be market banned for this FIFA (FIFA 20). 😕 but I did check my account and I’m not banned at all, so I’m real confused , is it a scam, or did I just not get banned cuz I did nothing wrong? Or does it take some time before I’m actually market banned?

[CA06887420]

EA @ e.ea.com

[EA_Darko]

You will need to speak to our Terms of Service team for any missing items @CA06887420.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

Darko