June 2020
It's been 4 years since they last replied on this bloody form, just sort it out EA
August 2020
How is this not solved. Also why is support not working on sundays, I thought EA was a massive corporation not some small indie publisher. Get your * together, it's embarrassing.
May 2021
May 2021, and this is still not fixed.
May 2021
I still have the same problem too....
A few years ago EA added a 2nd e-mail address to my account.
Since then I can select to which e-mail address the verification code is sent but it did never solve my problem.
I never get any verification code, it doesn't matter which e-mail address I select.
September 2021
Yep, exactly the same problem here.
I have a main account. EA's identity server can't send emails to it.
I created a second account (using an alias, so it's the same mailbox as the first, just a different suffix) and that account gets the verification codes just fine.
Somehow, my main account is now inaccessible because EA's identity server can't send emails.
I can't add a phone number
I can't add authenticator
I can't download my data
I can't do anything without receiving that silly verification code, which never arrives.
So yes. Still an issue. Probalby only affects a few hundred people... but it's still bit rubbish, and very frustrating.
September 2021
It's now 5 years down the line and this hasn't been solved? I'm having the exact same problem.
September 2021
i contacted them through the live chat, and gave me 2 codes to use. So i logged in (1st code) and added google authenticator (2nd code) to get rid of the waiting times
September 2021
I've been having this problem since I bought It Takes Two on Steam. What is the point of buying a game on steam if im forced to use this hunk of junk software Origin. I can't login to my account because I can't get the verification code and am told the issue is on my end. How can my email provider be the problem if it is just EA's Security Codes that aren't coming to me but I get all the EA marketing junk emails LOL.
October 2022
2022 almost 2023, same problem. Verification code never being sent, now I'm locked out. How is this still a problem? Unbelieveable.
January 2023
2023 and they still haven’t fixed it