Disconnected at the end of FUT games [ Edited ]

[ChiefZuze]

in fut sixteen everytime i finish a single play game it says there was an error coneccting to fut 16 ultimate team

[EA_Barry · Accepted solution]

@Veaclin@Mansour449

Thank you for all the information you have provided, this issue is being worked on an you can follow the below thread for updates

http://fifaforums.easports.com/en/discussion/86807/disconnect-after-the-final-whistle

*Marked as solution for player visibility.

[Roberts919]

I get kicked out of Ultimate Team after every game of FIFA

[EA_Guy]

Hey @Roberts919

Just to confirm this is on FIFA 16 Early Access? Does this happen with all FUT modes or just some of them? For instance can you play Single player games without this occurring?

Thank you 

EAGuy

[bigbry19]

has anybody had a problem where it kicks you off the Ultimate team servers after the game is over. even when the game is over it disconnects me from the server and i get the loss on divisions and the fut draft.

[mcrmy]

It's really annoying !!!!!! I've tried tweeting EA about this but they've not answered my four tweets I dunno what else to do

[ataraxis77]

This is ridiculous.Game has been out barely a day and already having this issue.

[pottysz]

Finishing the match and then dropped out of FUT.
Free lost contract And do not get coin.

Plz fix it

[EA_Guy]

Hi guys, 

What platform are you guys using? Does this happen it all modes or just Ultimate Team? Does it also happen in Single player FUT or just online?Additionally there are some steps below that you can try initially.

For All

Make sure that the Ports that FIFA requires have been opened/forwarded on your Router. You can find a list of them here.

If you're connecting via Wifi please try connecting via Ethernet.

Try restarting your Router/Modem

PC

Make sure that FIFA 16 and Origin are allowed to communicated through any Firewall/Anti-Virus software that you're using. 

Try using the Repair Install function for Origin, you can find this by right clicking the game in the My Games list

Try starting with a Clean Boot, to see if this makes any difference to the issue at all.

PS4/Xbox One

Try power-cycling your console to clear the temporary files. You can do this by turning off the console, unplugging it, waiting a minute, plugging it back in and restarting it.

Try logging in and out of your account.

Thanks 

EAGuy

[ataraxis77]

It happens for both single player and online matches.I will try those suggestions and see if it solves the problem.

[ataraxis77]

Nope still getting kicked out after FUT matches.Tried power cycling my console but it didn't work.I'm on xboxone btw.