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Disc error

by DoubleA213
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Accepted Solution

Disc error

★ Novice

Hello,

 

I just bought a Playstation4, and Fifa15 to go with it as well. But the problem is with the Fifa15 disc. The console cannot read the disc, saying that I "Cannot continue using the application. Disc cannot be read. Make sure the disc is not damaged or dirty" I've tried restarting the whole system, deleting and re-installing the updates again multiple times. This does seem to be working. 

 

I really do not know what else to do. I hope someone can help me out.

 

 

 

Thank you

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Accepted Solution

Re: Disc error

Community Manager

@DoubleA213

 

If your disc cannot be read after you have gently cleaned it and restarted your console etc. then you may have to return to your retailer for a replacement disc.

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Re: Disc error

Community Manager

@DoubleA213

 

If your disc cannot be read after you have gently cleaned it and restarted your console etc. then you may have to return to your retailer for a replacement disc.

barry.png
Stay and Play.png
Message 2 of 4 (195 Views)

Re: Disc error

★ Novice
Hi,

My friend gave me another fifa 15 disc and it worked perfectly. He told me that my disc was indeed spoilt and needed a replacement. Thanks for replying me, I really appreciate it Standard smile

Message 3 of 4 (181 Views)

Re: Disc error

Community Manager

@DoubleA213

 

You are welcome, thanks for responding.

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