Can't connect to EAS FC servers Xbox one

[coveb23]

Getting desperate, son (coveb23) purchased fifa 15 for xbox one, tried for 12 hours and was unable to connect to servers. tried on other sons xbox and connected immediately. Have been unable to contact any EA support people in AUstralia, have been trying for 2 days. I suspect it may be something to do with his account settings (origin??) but can't work out how to delete them so we can start again. any advise would be good

[LordZtenberg]

I have the same problem and i called the ea support (in Sweden) and they said that they are working together with xbox to fix it.

[aderidede]

i hope they fix it quickly

[KidCohen]

hello mate, had the same problem. try this. 

Press start at the main Xbox One menu, then:

Settings -> Network Settings > Advanced Settings > Alternative Mac Address > Clear

Reset the console. 

p.s any info on saved games wont be deleted

hope this helped. cheers

[Littleboss0911]

---

@KidCohen wrote:

hello mate, had the same problem. try this. 

Press start at the main Xbox One menu, then:

Settings -> Network Settings > Advanced Settings > Alternative Mac Address > Clear

Reset the console. 

p.s any info on saved games wont be deleted

hope this helped. cheers

---

thanks if your on xbox 360 do this 

network settings 

test xbox live connection

then it works

[GorillaMan247]

Well it didn't work for me

[JD0rnn]

Worked for me thanks mate.

[Allen7665]

Thanks bro, it works for me.

[Edih06]

Still not fixed in Sweden and it's after Xmas !

[callumdaughtrey]

I have the same problem now for 2 days I have tried everything I even went onto my Xbox 360 and the. Tried on there and it worked but it's not working on my Xbox one