CANT BUY FIFA POINTS!!

by Spikecity
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Original Post

Re: CANT BUY FIFA POINTS!!

★★ Novice

I still cannot purchase FIFA points.  It has been as least a month since I contacted EA support and they said they have sent the issue to a specialist.

 

I really regret buying this game.  When will they have a FIFA 2k15?

Message 21 of 43 (562 Views)
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Re: CANT BUY FIFA POINTS!!

★★★★★ Novice

@pakmann81 wrote:

I still cannot purchase FIFA points.  It has been as least a month since I contacted EA support and they said they have sent the issue to a specialist.

 

I really regret buying this game.  When will they have a FIFA 2k15?


I've written here, but they deleted my post. I have this problem since 26 September. By contacting support an advisor with the screenshot of the transaction credited me the FIFA points, but since then if I try to buy Fifa Points shows "Wait for the completion of your transaction." Just today, an advisor told me that the November 8 (!!!) there will be a solution. I do not remember how many times I contacted chat support, many advisers have told me to wait 72 hours without a true and final solution. I contacted Sony Playstation that has no fault, because I continued to shop the PSNetwork without problems. The error is only of Electronic Arts. I also wrote a Community Manager who asked me patience, but it still does not tell me how this problem will soon be solved. I bought FIFA 15 Ultimate Team Edition. My brother is proceeding with a formal complaint to the Consumers' Association, because it is said that it is a scam. I think it's absolutely absurd to wait for over a month and being told the same things without a real solution. They are ridiculous.

Message 22 of 43 (551 Views)
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Re: CANT BUY FIFA POINTS!!

★★★ Newbie

Same problem here.. since October 7th

 

Initial purchase failed after taking the money from PSN wallet.

EA manually added the points

since then no ability to purchase fifa points... just the "please wait....." message

 

Spoken to PSN who say its all fine at their end.

Deleted fifa 15 from ther PS3 and re-installed... no difference

 

Numerous calls/chats to EA  different advisors, different specialists.... still no fix!

 

having purchased fifa 11, 12, 13, 14 and now 15...... i dont think i'll be buying 16!

 

very poor experience all round

Message 23 of 43 (543 Views)
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Re: CANT BUY FIFA POINTS!!

★★ Novice
Already 1 month and there is no solution!!!
Message 24 of 43 (538 Views)
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Re: CANT BUY FIFA POINTS!!

[ Edited ]
★★ Novice

got this problem since 26.09!!

Message 25 of 43 (535 Views)
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Re: CANT BUY FIFA POINTS!!

★★★ Novice

still no help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Message 26 of 43 (525 Views)
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Re: CANT BUY FIFA POINTS!!

★★★★ Novice

It stupid how long I have been waiting for the fix for this and the fact that the issue is taking this long to solve for a large company like EA is just laughable

Message 27 of 43 (502 Views)
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Re: CANT BUY FIFA POINTS!!

★★★ Newbie

ABSURD YOU EA ADVISORS DONT DO ANYTHING U TELL US TO WAIT NO COMPENSATION OR NOTHING , ITS PROBABLY A SCAM THIS U BUY FUTCOINS ONLINE WAY MORE RELIABLE THAN THIS!!!!!! THATS Y EA LOSES MONEY.

Message 28 of 43 (498 Views)
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Re: CANT BUY FIFA POINTS!!

★★★★ Novice

Just got off live chat with an advisor and he told me there was for sure a fix coming out today (November 8th) for my issue, hopefully this is true and it actually happens, someone post if they get any progress today pls 

Message 29 of 43 (494 Views)
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Re: CANT BUY FIFA POINTS!!

★★ Apprentice

dont hold your breath on that one.i have been on chat lines and phone for hours.some of their people arent even aware we the customer are dealing with this **bleep**!!!  i dont think they know what the problem is.

Message 30 of 43 (470 Views)
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