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[28m79t1nw1jy]

Help me

[EA_QueenBee · Accepted solution]

Hey @28m79t1nw1jy,

I had to use google translate, but it looks like your account has been banned, is that correct? If so, we can't help with that here on the forums, but if you reach out to our terms of service team via the webform in the following link, they'll be able to take a look for you:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Be sure to add relevant information like your User ID.

[EA_QueenBee · Accepted solution]

Hey @28m79t1nw1jy,

I had to use google translate, but it looks like your account has been banned, is that correct? If so, we can't help with that here on the forums, but if you reach out to our terms of service team via the webform in the following link, they'll be able to take a look for you:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Be sure to add relevant information like your User ID.