Account has been banned

by j8867jnq4w1m
Reply

Original Post

Accepted Solution

Account has been banned

★★★ Newbie

Can u bring back my account

Message 1 of 3 (590 Views)

Accepted Solution

Re: Account has been banned

Hey there,

It isn't possible to help you with bans or suspensions here on Answers HQ.
If you think the ban or suspension was a mistake, you will have to contact EA directly: 

 

  1. Go to https://help.ea.com/en/contact-us/
  2. Make sure to log in to the account you've been banned or suspended on.
  3. Select the product that your account was banned or suspended from.
  4. Choose your platform.
  5. Select 'Manage my account', then 'Banned or suspended account'.
  6. Fill out any additional details.
    • For example, it might ask you if you are playing the game through an EA Play membership.
  7. Click 'Select contact option' at the bottom of the screen.
  8. Click the + sign.
  9. Fill out the attached web form to give us all the details about your ban or suspension.

The process of reviewing your ban or suspension might take some time. Only fill in this form once, sending in more appeals isn't going to speed things up.
You can keep track of the case you made over here: https://help.ea.com/en/my-cases/

This is your ban history: https://help.ea.com/en/my-ban-history/
Please keep in mind: your ban history does not show all bans and suspensions

For any other information on ban and suspensions, please refer to:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ 
and
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-... 


----------------

Answers HQ Guardian

do not work for EA

 

View in thread

Message 2 of 3 (579 Views)

All Replies

Re: Account has been banned

Hey there,

It isn't possible to help you with bans or suspensions here on Answers HQ.
If you think the ban or suspension was a mistake, you will have to contact EA directly: 

 

  1. Go to https://help.ea.com/en/contact-us/
  2. Make sure to log in to the account you've been banned or suspended on.
  3. Select the product that your account was banned or suspended from.
  4. Choose your platform.
  5. Select 'Manage my account', then 'Banned or suspended account'.
  6. Fill out any additional details.
    • For example, it might ask you if you are playing the game through an EA Play membership.
  7. Click 'Select contact option' at the bottom of the screen.
  8. Click the + sign.
  9. Fill out the attached web form to give us all the details about your ban or suspension.

The process of reviewing your ban or suspension might take some time. Only fill in this form once, sending in more appeals isn't going to speed things up.
You can keep track of the case you made over here: https://help.ea.com/en/my-cases/

This is your ban history: https://help.ea.com/en/my-ban-history/
Please keep in mind: your ban history does not show all bans and suspensions

For any other information on ban and suspensions, please refer to:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ 
and
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-... 


----------------

Answers HQ Guardian

do not work for EA

 

Message 2 of 3 (580 Views)

Re: Account has been banned

★★★ Newbie
hello fifa please unban my account my account has been banned please unban my account the name of the account is juventus ovr 111 [a2399aef-fb81-a977-bc2b34a55ea4][] please open the account 
Message 3 of 3 (329 Views)
Twitter Stream