Lost 10,0000 fifa points

[AllStarsFUTpp]

I purchased the fifa lcon bundle 10,0000 fifa points, my game frozen and my game shut down. When reloaded the game my fifa points gone and no pack I’m very disappointed with the game.

[EA_Darko · Accepted solution]

@AllStarsFUTpp In relation to your missing points, please speak with one of our phone or chat support advisers who will be able to advise you further.  You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product FIFA 18

Then select 'Platform

Manage my Account'

Select your issue

Finally, you can choose to receive a callback or begin a chat

[EA_Darko · Accepted solution]

@AllStarsFUTpp In relation to your missing points, please speak with one of our phone or chat support advisers who will be able to advise you further.  You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product FIFA 18

Then select 'Platform

Manage my Account'

Select your issue

Finally, you can choose to receive a callback or begin a chat