February 2022
so I'm trying to restore my store purchases in bejeweled classic.
I'm signed into google play games services.
I've repeatedly tried to restore the purchases and it keeps telling me 'restore failed'.
my device is running android 11 go(I HATE this lite android).
help?
Solved! Go to Solution.
March 2022
Hi @XRaiderV17 Thanks for the information, I would recommend reaching out to our support to look into this further in your account.
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February 2022
Hi @XRaiderV17 Can you try going through our Troubleshooting games on Android guide to see if this continues?
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February 2022
I did in fact try everything on that list before posting. nothing worked.
February 2022
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February 2022
that was actually the very step I tried before I noticed I had a reply notification today ^^.
nope...no dice.
March 2022
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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March 2022
I was trying to restore the remove ads purchase I made some time back, which SHOULD work no matter the android device long as they're all on the same google account.
March 2022
Hi @XRaiderV17 Thanks for the information, I would recommend reaching out to our support to look into this further in your account.
EA Help on Twitter
Live-Support (Phone, Chat, Email)
https://help.ea.com/en/contact-us/
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.