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Re: Xbox One Backwards Compatible Dante's Inferno DLC Missing

by misfit_noel
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Original Post

Xbox One Backwards Compatible Dante's Inferno DLC Missing

[ Edited ]
★★★★ Novice
Message 1 of 4 (447 Views)

Re: Xbox One Backwards Compatible Dante's Inferno DLC Missing

Community Manager

Hey @misfit_noel sorry for the late reply.

 

In a situation such as this you would need to speak with Microsoft support as the issue is something they would need to look into

 

When it comes to backward compatibility this is an Xbox initiative and they are the ones who would need to look into getting this issue sorted. 

 

 

Darko

 

Message 2 of 4 (374 Views)
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Re: Xbox One Backwards Compatible Dante's Inferno DLC Missing

[ Edited ]
★★★★ Novice

Thanks for the reply, I Contacted Microsoft Support and they sent me to EA support and EA sent me back to Microsoft Support.  I even reported the problem through the Xbox Insiders "Report a Problem" feature with an attached video clip showing the DLC as purchased, so I hope this issue is being investigated by both of the appropriate Support centres to resolve the issue.

 

--MISSING DLC--
Devil Pack
Godlike Pack
Dark Forest Pack
Animated Film Dante Costume
Free Soul Pack
Small Soul Pack
Trials of St. Lucia

 

Message 3 of 4 (297 Views)

Re: Xbox One Backwards Compatible Dante's Inferno DLC Missing

★★★★ Newbie

I'm having the same problem. I purchased the dark first dlc back in 2011 the game shows it as well but won't add it to my ready to install like it's supposed to. Same with the souls pack I purchased back then. Only add-on it let me install is the free souls pack, none of the ones I paid for are working!

Message 4 of 4 (185 Views)

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