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Re: The game Vampyr crashe and don't launch

by EA_Cade
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Accepted Solution

The game Vampyr crashe and don't launch

★★ Novice

Hi! 

 

Here is my problem: 

 

When i Want to launch the game "Vampyr" there is just a black screen that appear to finaly going away in 3 seconds. 
The game is not lauching...

 

I tried many many things but I am still not able to make it work.

 

-I checked the configuration of my compuer and the game.

-I Launched it in Window mode and not full Screen

-I repair the game like 10 times..

-Checked if any software could block the access of the game

-I uninstall then reinstall orgin and the game

-I desactivate orgin in game as well as Clouds backups

-The app and the game are launch as administrator

-My computer is totally cleaned

 

I don't know what to do anymore... 

Message 1 of 10 (399 Views)

Accepted Solution
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Re: The game Vampyr crashe and don't launch

Community Manager
Hi @PtitDeath,

That's odd indeed. Have you tried a http://bit.ly/Clean_Boot to see if the game launches?
-EA Cade

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Re: The game Vampyr crashe and don't launch

Community Manager
Hi @PtitDeath,

Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
-EA Cade

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Message 2 of 10 (331 Views)
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Re: The game Vampyr crashe and don't launch

★★ Novice

Hi,

 

Sadly it didn't work eihter.. 

I just relaunch my computer, and nothing..

Message 3 of 10 (325 Views)
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Re: The game Vampyr crashe and don't launch

Community Manager
Hi @PtitDeath,

Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo
-EA Cade

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Message 4 of 10 (323 Views)
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Re: The game Vampyr crashe and don't launch

★★ Novice

Here it is:


Message 5 of 10 (314 Views)
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Re: The game Vampyr crashe and don't launch

★★ Novice

I tried to install the game with another source Than origin but it still doesn't work

Message 6 of 10 (301 Views)
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Re: The game Vampyr crashe and don't launch

Community Manager
Hi @PtitDeath,

What do you mean by "another source than origin"? Are you playing Vampyr via Origin Premier?
-EA Cade

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Message 7 of 10 (293 Views)
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Re: The game Vampyr crashe and don't launch

★★ Novice

I have "Origin Access" 

I install the game with origin, and because it wasn't working i tried to download Vampyr with Steam After buying it.. And it still not working..

 

What IS strange about that IS that i already played Vampyr  with origin  half a year ago, but After uninstall it and download it again it stop working..

Message 8 of 10 (290 Views)
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Re: The game Vampyr crashe and don't launch

Community Manager
Hi @PtitDeath,

That's odd indeed. Have you tried a http://bit.ly/Clean_Boot to see if the game launches?
-EA Cade

Stay and Play.png
Message 9 of 10 (280 Views)
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Re: The game Vampyr crashe and don't launch

★★ Novice

Thank you! It seems that one of my service program was the problem, now I have to find wich one!

 

 

Message 10 of 10 (268 Views)
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