Re: The Surge

by ivrognard
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Original Post

The Surge

★★★ Newbie

Hi!

 

I seem to have some issues launching The Surge after a recent update. I have attached a file named Error1 with the error message.

 

Troubleshooting steps:

- Restart PC

- Run Origin as admin

- Repair game

- Update GPU Drivers via GeForce Experience 

- Update DirectX & Visual C++ Redistributable

 

During my troubleshooting I encountered the error message that has been attached to this thread named Error2, that was one of the reasons for updating my GPU drivers. I've tried other games which work fine so the issue seems to be isolated to The Surge specifically. Any thoughts?

 

Thanks!

Message 1 of 3 (356 Views)

Re: The Surge

@GobinHoodcan you post a dxdiag

 
 

I do not work for EA and i am not associated with the company in any way. I am a player just like you, trying to help wherever i can.I will not answer to any unsolicited PM.

Message 2 of 3 (318 Views)

Re: The Surge

Community Manager
What GPU do you have? It may be as simple an issue that your GPU is not fully up to date or does not meet the game requirements.
Darko.png
Message 3 of 3 (294 Views)