Lord of the rings Conquest Authorization [ Edited ]

[EA_Francois · Accepted solution]

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@skymingas wrote:

I have received the game Lord of the rings Conquest, and i instaled it in two pc's.
Now I don´t have those pc's (they have been stolen during a robbery at my house) and I'm getting the message that the game reached the limit of authorizations.
I can't use the de-authorization.
What can I do to solve this?

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You should try contacting our Game advisors, here's how:

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

Hope this helps!

[omilara]

i bought lord of the rings conquest but it says me something for the limit and the game doesnt start plz help as  fast as you can

[olituck123]

I bought this game when it first came out years ago, I have been through many computers and had to do many installs of windows in the past, I just tried to install the game on my new gaming computer and it installed fine.

Once I clicked on the shortcut to run the game, it displayed this error message:

This game can not start, The license limit has been reached

I have heard I might have to deautorize the previous unstalls of the game, but how do I even do this? Or what other workarounds are there for this problem?

Any help will be appreciated 

[MLadyD7]

Click this link for more info: EA Game Authorization Management Tool - Activate - Electronic Arts

If you need further assistance, please contact a Game Advisor, here's how:

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

---------------------------｡ ◕‿◕｡------------------
►►► ✔ Please don't forget to resolve your question if this helps and Click XP if someone helped! ◄◄◄

[olituck123]

But I can't get on the old computers deauthorize? I installed it on old computers years ago that don't even exist anymore... So that solution is impossible.

Also I already clicked 'contact a game advisor' and thats what lead me here.

So what other options do I have? I paid for my game, now I want to play it but I cant

[MLadyD7]

Here is a post explaining how to navigate the contact page since it can be confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

✔ Please don't forget to resolve your question if this helps, Click XP if someone helped

[terrapostigm]

I cannot install my the Lord of the Rings: Conquest. I get a error message that License Limit has been reached. I need to install it on a new computer. I have the original disc. Can you help?

Thank you, Ben.

[schleckzange1996]

Dear ea team , my licenc for lotr is maxed , so now i asked you to give me pls 2 pieces moore . thx for help

[crinrict]

You need to talk to a game advisor about that

The AnswerHQ is about Users helping Users.

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Set your language to US at the bottom
3. Describe your issue with a few words
4. Select Product: The Sims 3
5. Select Category: Billing/Purchasing or Account Management
6. Select Platform: PC
7. Click Find solution
8. Scroll down and click I still need help
9. Click Chat Now to chat with a Game Advisor
   

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

[patatronique]

Dear Team,

As other forum users have noted, the game mentioned in the title has a license limit it would appear. From memory I only intalled the game once. I have just tried to re-install it with the same product key and it has come up as License Limit Reached.

I have tried the de-authorisation function but it has had no effect. As such I am now stuck as to how to get this game to work. 

Many thanks,

Patrick Carroll-Fogg