2013-06-25 09:27 AM
Yup same here didn't get the one time password and I am not going on hold on an international call for an hour, I am with gmail never had this problem before. Please get this sorted ASAP am over it and so close to unsubing...
2013-06-26 12:50 PM
Hi there, I have word that the OTP issue should be resolved for most players now. If you are still seeing the issue, please post on the official forums, if you can.
Thanks.
2013-06-27 03:29 AM
Hello, I am writing because I am unable to receive a one-time-password from SWTOR when trying to log in. I have been able to use them before, and haven't had an issue until a few days ago. When trying multiple workarounds, one suggested changing the contact preferences on the EA website. When I did so, I checked every option, including SWTOR e-mails, with no success. When I went back to try again, it had unchecked SWTOR e-mails, which leads me to believe that I am just not on the list to receive e-mails. Is there a way to fix this and get it to work?
Thanks,
Geroteous
2013-06-29 06:30 AM - edited 2013-06-29 06:33 AM
Dear CS,
I am an swtor player from Hong Kong. As I know you are going to shut down the Star Wars: The Old Republic‘s Asia Pacific servers.
When I login the the swtor webpage to do the character transfer process last week, it request me to type a one-time password, but I never receive any one-time password during the week.
Please help to check the fallowing condition.
Thank You for your attention.
2013-07-01 09:33 AM
I got SWTOR back in 2012 and it never showed up in my games tab. it is in my purchase history tho... i need the serial number from it.. any help?
2013-07-01 12:43 PM
Hi stewie.
You should be able to get that info if you contact support.
However, that may not be necessary. If you're trying to access an old Swtor account, you can just download the launcher from here and log in. If you've forgotten your username* there should be a recovery option through the launcher. You can also use the link here: https://account.swtor.com/user/displayname/recover
*I don't know how long you've been away, but you now log in using your username, rather than your email address.
2013-07-03 08:22 PM
Mine still isn't working please tell me how to fix or just send one
2013-07-08 08:40 AM
Same problem as seedy99,I do not receive the OTP and i cannot change my email address
2013-07-09 06:18 PM
I am getting that same problem... Been trying to log on for hours and still can't receive a one time pass. Tried the solutions suggested and they didn't work, anyone got any other ideas? I can't even post on the official Bioware website because it requires an OTP, Lol.