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Skate 3 won't finish downloading to my XBOX ONE X!

by GotSIRE
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Skate 3 won't finish downloading to my XBOX ONE X!

★★★★ Newbie

I just bought an XBOX ONE X just to play Skate 3. The first two times I attempted to download it I got varying results as far as how much got downloaded before the installation stopped. The last 7 attempts I've made yield the same EXACT result. Installation stops @ 57%. I have spent days on the line with Microsoft Support and have tried every suggestion from them and the online FAQs in relation to this issue and have not had any positive results. PLEASE HELP!! No problem downloading and installing any other game to the XBOX btw.

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Re: Skate 3 won't finish downloading to my XBOX ONE X!

Community Manager

Hey @GotSIRE

Have you tried downloading the game from an Ethernet cable connection rather than WiFi? (or vise-versa)

 

These steps usually fix most download issues on Xbox One.

 

 

  1. Unplug the modem and router power for at least 3 minutes to reboot the network.
  2. Power cycle the console: http://bit.ly/XB1_PowerCycle
  3. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
/Blueberry

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