SWTOR - not getting OTP email

by peterromfeldhk
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SWTOR - not getting OTP email

★★★★★ Newbie

First of all i already had an account you ea with my email... i forgot about it and when using the same email to signup for swtor it just overwrote my old account... (security hole...)

So i signed up for swtor, i even decided to pay 20US for the latest pack.. after payment i got logged out.. now when i try to login it says you forgot my browser and i need a OTP, which doesnt arrive...

 

seriously i should have checked publisher of this game before signing up for it... you guys always leave me with nightmares...

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Accepted Solution

Re: SWTOR - not getting OTP email

Community Manager

@peterromfeldhk You cannot create a new EA account using an email already registered to an account. For your issue, please contact one of our advisers who will look into the issue for you. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select your platform

Manage my Account'
Can't log in

 

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Message 2 of 2 (893 Views)

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Re: SWTOR - not getting OTP email

Community Manager

@peterromfeldhk You cannot create a new EA account using an email already registered to an account. For your issue, please contact one of our advisers who will look into the issue for you. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select your platform

Manage my Account'
Can't log in

 

Darko.png
Message 2 of 2 (894 Views)