Redeeming product code for Tiger Woods PGA Tour 12

[normanstanley0]

I am trying to reinstall Tiger Woods PGA tour 12, after problems with my PC, but I am informed that the product key has been used, this will be true since I used it to install in the first place. Help Please

[EA_Darko · Accepted solution]

@normanstanley0 If you have already redeemed the product code you will not be able to add it to a second account. I would recommend speaking with one of our live support agents who will be able to help you get back into your existing account. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat

[EA_Darko]

@normanstanley0 Do you have access to the account you originally redeemed the code to?

[normanstanley0]

No, Sorry I can't remember. The little grey cells you know.

[EA_Darko · Accepted solution]

@normanstanley0 If you have already redeemed the product code you will not be able to add it to a second account. I would recommend speaking with one of our live support agents who will be able to help you get back into your existing account. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat