Medal of Honor: Warfighter not launching - Windows 10 2020

[LT_Vesta01]

I recently decided to buy Medal of Honor Warfighter on PC and since the installation, the game will not launch. 

I have tried a clean install, disabling my anti-virus, looking online for solutions, etc. 

I have currently checked my driver for any updates but there are none (at the moment) 

Build:

Laptop: ASUS RoG GL Series 

Windows 10 Version 1909

OS 18363.1016

GPU: Nvidia GTX 1050

CPU: Intel i5  7300 HQ

RAM: 12 GB DDDR-4 

I have also ran the repair option via Origin and also "Scannow" and "health check" via command prompt 

However, upon launching "perfmon /rel" I have had multiple error pertaining to MoHW. 

Here is a copy: 

Description
Faulting Application Path: D:\Origin Games\Medal of Honor Warfighter\Launcher.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: launcher.exe_Medal of Honor™ Warfighter
Application Version: 1.0.0.0
Application Timestamp: 50759a3c
Fault Module Name: launcher.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 50759a3c
Exception Code: c0000005
Exception Offset: 000dc293
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 1e5e
Additional Information 4: 1e5ec617071d2bb9d4b962158e19e7f0

Extra information about the problem
Bucket ID: b61a5225900adc731b362677cae0f560 (-1032186874)

[LT_Vesta01 · Accepted solution]

Apparently, Medal of Honor Warfighter now fonctions on my PC and runs pretty well. However, there are some performance issues like the game "turning into a powerpoint" IE, stuck at extremely low frames (average 5 frames). 

For me though, the game is fixed. 

Thanks for the help.  

[EA_Darko]

Hey @LT_Vesta01 let's start with some basics, in User/Documents/MOHW/settings/ can you Open PROF_SAVE_profile with NOTEPAD and then change the GstAudio.AudioQuality and other values to 4.

Once done save and try launching the game again. It's also no harm to copy the existing file to your desktop before making any changes.

Darko 

[EA_Darko]

Hey @LT_Vesta01 let's start with some basics, in User/Documents/MOHW/settings/ can you Open PROF_SAVE_profile with NOTEPAD and then change the GstAudio.AudioQuality and other values to 4.

Once done save and try launching the game again. It's also no harm to copy the existing file to your desktop before making any changes.

Darko 

[LT_Vesta01]

As you can see, for some reason, MOHW did not do a profile save file under documents - user for some reason. I have verified under Electronic Arts and the only user file under it is "The Sims 4" 

[EA_Darko]

Let's try installing DirectX 10.1 @LT_Vesta01 to see if it helps.

I did try the game last night and it launched and ran without any issue for me so I do think that the issue is system-related and something on your system is causing the issue to occur.

Let's also ensure that it is running on your Nvidia card though your integrated one should run it fine:

• Open "Nvidia Control Panel".
• Select "Manage 3D Settings" under 3D Settings.
• Click on "Program Settings" tab and then select the program you want to run.
• Select "Preferred graphics processor" in drop-down menu and then select use the dedicated graphics card, select High-performance Nvidia processor.

Darko

[EA_Darko]

Let's try installing DirectX 10.1 @LT_Vesta01 to see if it helps.

I did try the game last night and it launched and ran without any issue for me so I do think that the issue is system-related and something on your system is causing the issue to occur.

Let's also ensure that it is running on your Nvidia card though your integrated one should run it fine:

• Open "Nvidia Control Panel".
• Select "Manage 3D Settings" under 3D Settings.
• Click on "Program Settings" tab and then select the program you want to run.
• Select "Preferred graphics processor" in drop-down menu and then select use the dedicated graphics card, select High-performance Nvidia processor.

Darko

[LT_Vesta01]

Alas, MoHW still refuses to launch 

[EA_Darko]

Hey @LT_Vesta01 can you try running the game using compatibility settings to see if you can launch it then?

I tested it on my machine and it's launching and playing without any issue.

Darko

[LT_Vesta01]

Tried it on compatibility mode Windows 7, Windows 8 and the most recent version of Windows XP and it still won't run for some reason. 

[EA_Darko]

Hey @LT_Vesta01 let's try clean booting your system and then reinstalling the game: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

I've been playing it on and off the past few days so it's a case of troubleshooting till we find the cause of your issue.

Darko 

[LT_Vesta01]

Did the clean boot and clean reinstall and MOHW still will not work. 

Here is the Perfmon / rel: 

Spoiler

Description
Faulting Application Path: D:\Main Drive HDD - Old\Origin Games\Medal of Honor Warfighter\Launcher.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: launcher.exe_Medal of Honor™ Warfighter
Application Version: 1.0.0.0
Application Timestamp: 50759a3c
Fault Module Name: launcher.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 50759a3c
Exception Code: c0000005
Exception Offset: 000dc293
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 1e5e
Additional Information 4: 1e5ec617071d2bb9d4b962158e19e7f0

Extra information about the problem
Bucket ID: b61a5225900adc731b362677cae0f560 (-1032186874)

I would attach the MSinfo32 report but it says "This file is too large. The Maximum file size is 10240K; this file is 13971K." 

[EA_Darko]

Hey @LT_Vesta01 can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko