Humble Popcap Bundle [ Edited ]

[patk2654]

I purchased 5 popcap games thru the Humble Weekly sale. I redeemed my code and downloaded 2 of them. Had a pc crash and when I went back to get the other 3 could not get the other 3. I found that I no longer have a 'my games' pointer and that the Humble code was (correctly) marked as having been redeemed. So how do I get the other 3?  I downloaded Bejeweled and Bookworm. I still need Peggle,Escape and Feeding Frenzy.

I had hoped that your site would be a place where I could always retrieve games in the case of a hard drive loss which is true for steam but this may not be true.

At any rate, how do I retrieve the three games that I have full rights but can not access.

thanks

[EA_Nils · Accepted solution]

@patk2654 Heya,

This issue should be resolved now. Can you confirm?

Cheers,

Nils

[crinrict]

Try logging out and back in on Origin and if they still don't show up, 

Maybe this also helps: http://help.ea.com/en/article/origin-my-games-list-is-blank/ (although this is more for all games missing)

If nothing helps, get in touch with a game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page

[patk2654]

thanks but that did not provide a solution so I tried to contact an advisor which led me back to posting here again!

[Gorath_the_Elder]

You are mistaken.  You had to make the decision yourself to leave the Help website; and it was an option that you already knew was a dead end. 

[EA_Nils · Accepted solution]

@patk2654 Heya,

This issue should be resolved now. Can you confirm?

Cheers,

Nils