Help us improve Answers HQ! Take Survey No, Thanks

How long does it take to delete a EA account?

by Anonymous
Reply

Original Post

Accepted Solution

How long does it take to delete a EA account?

Anonymous

I have been waiting since 23rd of September and still my account hasn't been deleted yet, I can't even go on EA's FIFA 19 because my account is currently "invalid" and I need to "visit help.EA.com", but I can still log in online if I sign in with my Xbox account?

Can someone please help me on this because this is getting beyond annoying!

Message 1 of 62 (5,893 Views)

Accepted Solution

Re: How long does it take to delete a EA account?

Community Manager

@Anonymous

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!

View in thread

Message 2 of 62 (5,851 Views)

All Replies

Re: How long does it take to delete a EA account?

Community Manager

@Anonymous

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 62 (5,852 Views)

Re: How long does it take to delete a EA account?

Anonymous

I have done that many times. They keep saying the reason it's not deleting the profile is because you Light bulb keep opening the case! 

Message 3 of 62 (5,839 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice
How long did it take the account to be deleted in the end? I have waited six days already and it still has not been deleted?
Message 4 of 62 (5,386 Views)

Re: How long does it take to delete a EA account?

Anonymous

You are talking months my friend.

Message 5 of 62 (5,339 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice
What?! Seriously?! How can they do that? I literally cannot play anything EA until it is deleted?!
How long exactly was it?
Thanks for ur response btw
Message 6 of 62 (5,288 Views)

Re: How long does it take to delete a EA account?

[ Edited ]
★★★★ Novice

Also, have they deleted yours yet? Because I see you requested it to be deleted in September?

Message 7 of 62 (5,286 Views)

Re: How long does it take to delete a EA account?

[ Edited ]
★★★★ Novice

I have the exact same problem. Did they deleted it yet? 

Message 8 of 62 (5,228 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice
Mine still is not deleted
Message 9 of 62 (5,047 Views)

Re: How long does it take to delete a EA account?

Anonymous
Nope, still waiting for mine to be deleted
Message 10 of 62 (5,033 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help