Re: How long does it take to delete a EA account?

by Anonymous
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How long does it take to delete a EA account?

Anonymous

I have been waiting since 23rd of September and still my account hasn't been deleted yet, I can't even go on EA's FIFA 19 because my account is currently "invalid" and I need to "visit help.EA.com", but I can still log in online if I sign in with my Xbox account?

Can someone please help me on this because this is getting beyond annoying!

Message 1 of 66 (12,071 Views)

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Re: How long does it take to delete a EA account?

Community Manager

@Anonymous

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png

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Message 2 of 66 (11,996 Views)

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Re: How long does it take to delete a EA account?

Community Manager

@Anonymous

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 66 (11,997 Views)

Re: How long does it take to delete a EA account?

Anonymous

I have done that many times. They keep saying the reason it's not deleting the profile is because you keep opening the case! 

Message 3 of 66 (11,984 Views)

Re: How long does it take to delete a EA account?

Anonymous
How long did it take the account to be deleted in the end? I have waited six days already and it still has not been deleted?
Message 4 of 66 (11,531 Views)

Re: How long does it take to delete a EA account?

Anonymous

You are talking months my friend.

Message 5 of 66 (11,483 Views)

Re: How long does it take to delete a EA account?

Anonymous
What?! Seriously?! How can they do that? I literally cannot play anything EA until it is deleted?!
How long exactly was it?
Thanks for ur response btw
Message 6 of 66 (11,432 Views)

Re: How long does it take to delete a EA account?

[ Edited ]
Anonymous

Also, have they deleted yours yet? Because I see you requested it to be deleted in September?

Message 7 of 66 (11,430 Views)

Re: How long does it take to delete a EA account?

[ Edited ]
★★★ Novice

I have the exact same problem. Did they deleted it yet? 

Message 8 of 66 (11,372 Views)

Re: How long does it take to delete a EA account?

Anonymous
Mine still is not deleted
Message 9 of 66 (11,191 Views)

Re: How long does it take to delete a EA account?

Anonymous
Nope, still waiting for mine to be deleted
Message 10 of 66 (11,178 Views)