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How long does it take to delete a EA account?

by Danexza_PR
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How long does it take to delete a EA account?

★★★★ Novice

I have been waiting since 23rd of September and still my account hasn't been deleted yet, I can't even go on EA's FIFA 19 because my account is currently "invalid" and I need to "visit help.EA.com", but I can still log in online if I sign in with my Xbox account?

Can someone please help me on this because this is getting beyond annoying!

Message 1 of 24 (1,996 Views)

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Re: How long does it take to delete a EA account?

Community Manager

@Danexza_PR

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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Message 2 of 24 (1,958 Views)

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Re: How long does it take to delete a EA account?

Community Manager

@Danexza_PR

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 24 (1,959 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice

I have done that many times. They keep saying the reason it's not deleting the profile is because you Light bulb keep opening the case! 

Message 3 of 24 (1,947 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice
How long did it take the account to be deleted in the end? I have waited six days already and it still has not been deleted?
Message 4 of 24 (1,494 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice

You are talking months my friend.

Message 5 of 24 (1,446 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice
What?! Seriously?! How can they do that? I literally cannot play anything EA until it is deleted?!
How long exactly was it?
Thanks for ur response btw
Message 6 of 24 (1,395 Views)

Re: How long does it take to delete a EA account?

[ Edited ]
★★★★ Novice

Also, have they deleted yours yet? Because I see you requested it to be deleted in September?

Message 7 of 24 (1,394 Views)

Re: How long does it take to delete a EA account?

[ Edited ]
★★★★ Novice

I have the exact same problem. Did they deleted it yet? 

Message 8 of 24 (1,336 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice
Mine still is not deleted
Message 9 of 24 (1,155 Views)

Re: How long does it take to delete a EA account?

★★★★ Novice
Nope, still waiting for mine to be deleted
Message 10 of 24 (1,139 Views)

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