2013-07-13 12:14 AM - last edited on 2013-07-15 07:23 PM by EA_Nils
Procedure entry point error (harry potter philosopher's stone)
I installed Harry Potter and the sourcerer's stone on my laptop (Windows 7 operating system)
I had to install window.dll, core.dll & zlib.dll as the game said they were missing.
Now i get an error message when starting the game that says "The Procedure entry point ??0gzifstream@@QAE@PBDH@Z could not be located in the dynamic link library zlib.dll"
i've googled it and no one seems to have a fix for this.. i have reinstalled the game several times, restarted the computer several times, and installed various versions of the zlib.dll file.. but am still getting the same error message. this game worked fine on my Windows XP desktop, but i don't have that computer anymore.
Thanks
Solved! Go to Solution.
2013-09-25 06:39 PM
If the game was purchased recently, try reloading your games library via the main menu (2nd entry: Reload my games) or click the refresh icon in the top left of your games library. Origin requires a restart or refresh of your games library before if will show product codes on the game details page after a purchase.
Hope that works for you. If not, please contact a Game Advisor at https://help.ea.com/contact-us and they will be able to provide you with your code.
2013-07-29 09:29 PM
Hi,
I'd bought Harry Potter and the Sorcerer's Stone CD ROM several years ago, just dug up the disc, and would like to install it on my new computer. Unfortunately, I've long since lost the case, and the install is asking for the code on the back of the case. What can I do?
Thanks,
Kathy
2013-08-04 07:41 PM
When I get to 70% installation, I asks if I want to quit the setup. I press no and nothing happens for around 30 seconds, then it asks me again. If I press no then it quits out, as expected. How do I finish installing the game?
2013-09-25 09:46 AM - edited 2013-09-25 09:50 AM
I had bought Harry Potter and the Sorcerer Stone and Harry Potter and the Secret Chamber several years ago. I can't find the register code anywhere.
I've found a solution about replacement register code. It says its for North America only. But I am in Asia. What can I do?
2013-09-25 10:15 AM - edited 2013-09-25 10:16 AM
Finding the code on Origin
If you registered the game on OR bought it on Origin, the serial code can be found in the myGames tab on the Origin client. Download the client from here http://origin.com/download, log in with your data and go to the MyGames tab. Hover over the game and find thei.
The product code listed there is your serial number (it can be different from your original one if the game was bought before Origin came out)
No access to the serial code
If you lost your serial code and don't have the game installed on an old computer, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.
For Live Chat, make sure to choose US as your country.
If you registered your game to your account, it should be easy to get the code. If not, they'll give you a new code if you can proof that you own the game. See this: Obtaining a Replacement Registration Code
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2013-09-25 06:39 PM
If the game was purchased recently, try reloading your games library via the main menu (2nd entry: Reload my games) or click the refresh icon in the top left of your games library. Origin requires a restart or refresh of your games library before if will show product codes on the game details page after a purchase.
Hope that works for you. If not, please contact a Game Advisor at https://help.ea.com/contact-us and they will be able to provide you with your code.
2013-10-17 12:51 AM
2014-01-23 11:50 PM
I have a PC CD room for Harry potter and the philosophers stone but have lost the code to install it. I know its an old game but fun.
Please can anyone help
Roy
2014-01-24 12:10 AM
5002 sim 3
2014-04-17 05:39 PM
Hi! It will be great to see in PS1 Classic-Harry Potter and the Philosopher's Stone and Harry Potter and the Chamber of Secrets published by EA Games(Developer-Argonaut Games)There was a special version for PS1 of this 2 games. They are Greatest Hits for PS1,so there are a lot people who wanted to play in it.Can you release them pls?!