Harry Potter and the Order of the Phoenix

[maddie2795]

I recently purchased Harry Potter and the Order of the Phoenix for mac.  I had no issues installing the program, but when I try to launch the game the banner pops up but the game will not launch.  After waiting for a few minutes, I go to quit the application, and it says "application not responding" andI have to force quit.  Has anyone else with this problem managed to solve it?

[EA_Archi]

Hello @maddie2795

You bought a disk version of the game? What kind of Mac you have?

We have an article here on Mac troubleshooting. I know it says "connection troubleshooting", but advises there can help with a lot of other stuff. https://help.ea.com/en-us/help/mac/connection-troubleshooting-advanced-mac/  

Cheers,

Archi

[Molly_Sandera]

Hi. I have an in-game issue in Harry Potter and the Order of the Phoenix game. During some cutscenes(videos), after the cutscenes reach the end, the game freezes(not responding). It doesn't let me continue the game because of that! It would be great if you would help. Thanks in advance