February 2015 - last edited February 2015
I bought the physical disk of Harry Potter and the Deathly Hallows part 2 and tried installing it on my alienware laptop but it won't install. a message would pop up and say that the installation has stopped because of an error and it also says that my system has not been modified. how can I install the game?
I just tried to install Harry Potter and The Deathly Hallows Part 2 through Origin. When I try to install the game I keep failing the release date check. My internet connection is fine and all my anti virus/firewalls are disabled. What do I do?
June 2015 - last edited June 2015
Try my solution for Alice:Madness Returns. If the tool ist the same securom/sony dadc verfification, it should work the same way as it does for Madness Returns.
The only difference might be, that the verification process in task manager has a different name.
July 2015 - last edited July 2015
Try changing your system date to 2011, run the Release Date Check again, then revert the changes back to the current date. If you don't know how to change your Computers date, you can find out how to do so here: http://windows.microsoft.com/en-au/windows/set-clock#1TC=windows-7
I hope it works for you.
For those of you encountering a "Release Date Check Failed" error message when attempting to play, please follow the steps below:
If you are still encountering this exact issue afterwards, please create an Origin Error Report ID and post its ID as highlighted in red in the spoiler below.
You will see three screens as shown below.
With this ID we will be able to take a closer look at what exactly has been going on. Thank you very much for taking a look in advance.
If you are encountering another issue, please describe your issue in as much detail as possible.
Hi! My PC has stopped being able to read CDs, and I really want to play HP8. The problem is that the game needs the disk to run. Can you please send me a no-CD fix? I would really appreciate your help.
May 2016 - last edited May 2016
First off, we have some CD-ROM Troubleshooting available here: https://help.ea.com/en/article/cd-rom-troubleshooting/
If that does not work, I would suggest that you instead use the Origin Client in order to install the game.
You will first want to download and install the Origin Client: https://www.origin.com/download
Next, start the Origin Client with administrator rights: http://help.ea.com/en/article/how-do-i-run-a-progr
You can then log in with your account, and register your game: https://help.ea.com/en/article/redeem-your-serial-code-in-origin/
Now click on the "My Games" tab within the client.
There you will find a box tile of your game. Click it and choose download.
Once the download and installation has concluded, you can click the game tile again and choose play!
Let us know if you run into any issues on the way.